We have two main packages, one is the free trial for one week and the other is paid package with several sub-packages . There are no charges for taking this package even u do not need any credit card to avail that package. If you and your kids are satisfied with our teachings of Quran then you will select any one of our paid packages. We collect dues on a monthly basis Refund Policy relating all paid packages is same and is as follows.
We believe in Allah. We are trying our best to spread the message of Holy Quran with sincerity. We do not consider you or your kids as a customer or client. We believe that you and your kids are our brothers and sisters in faith. If you are not satisfied with our performance for any reason, you may ask for a refund within one week after payment. Just leave a message on our email, email@example.com, or message us on our skype Id, Quranbaha. You will receive an acknowledgment within one working day. We will refund you 100% without any delay. There are no further questions nor we make any lame excuses. If you or your kids are not satisfied , it is your right to leave us within one week. If you want to switch from one package to another package, we will happily do it. We will deduct the availed lessons and The dues will be counted as the newly selected package. For example, you selected 3 days a week package and you have availed 5 lectures then you want to switch on 5 days a week package . We will count your availed lessons and then you will pay for your remaining lessons.
We work with patience however if you or your kids have any complaint relating any issue, Please write us an email at firstname.lastname@example.org with all details, we will take proper action as quickly as possible.
If due to any reason you or your kids want a break , you may freeze your lessons. Whenever you want we will re continue your lessons again. We understand that in this busy life students may need a break. For lesson break please inform us 2 weeks earlier so that we may manage easily. If You want to cancel your subscription, it is requested to give 1-week prior notice.
Public Holidays Policy
We make only 6 holidays in whole lunar calendar Islamic year. 3 Holidays on Eid-ul-Fitr and 3 Holidays on Eid-ul-Adhaa. There is no reduction in dues for these holidays and there are no compensation lectures for these Holidays.
If due to any reason such as health issues of any teacher or dis connectivity of the internet, there is any holiday . We will compensate that holiday by providing a free lesson of Koran Karim at your desired time and date.